![]() ![]() They refused and over so here I am, to let it be known. I let them know that I didn’t want to renew, and also wanted a refund. I noticed the renewal in my bank account and called that same day. I was told that I would get a reminder before renewal, and that renewal would be month to month if I chose to move forward. I never got a lead in ANY of the areas I paid for. I was convinced by a sales rep that they could promote my business to particular areas that I paid extra to receive leads from. Resolution: Houzz needs to cancel my contract and apologize. This business is a complete scam in my opinion and shouldn't be allowed to practice. Keep asking for management to call - no response. On boarding specialist made me sign another contract so I didn't get charged again. Email after email to management - no response. ![]() On boarding specialist claim they would suspend payment - they want ahead and charge me for another month. Asked to speak with management multiple times, keep getting road block after road block. No leads or call which was not the sales pitch I was told. After investing 80 hours into building profile, meta data, uploading content, and going back to existing clients to get reviews, red flags started to show. Sounded prefect, which they claimed I wouldn't need Angi, Thumbtack or Yelp. ![]() So they sign you up to a 12 month contract - should have realized it was too good to be true. The free trial account is transferred to their sales team that claims this service is the best thing since slice bread, you will be receiving high quality leads and requests for quotes/estimate. If I was able to trya free trial I would have never signed up to this services. As a design professional I attempted to sign up for a free trial account. ![]()
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